Frequently Asked Questions

1. Does Pixplash work fully offline?

Yes. All processing is fully offline. Only license activation requires internet.

2. Are images uploaded to the internet?

No. Images never leave your machine.

3. Do I need internet after activation?

Only for periodic verification (every 30 days).

4. What is the encoded license file?

An encrypted local file storing your activation so you don’t need to reactivate online repeatedly.

5. How often is the license auto-verified?

Every few launches or after 30 days, whichever is required.

6. What if the license server is unreachable?

The app continues working offline for 30 days after last successful verification.

7. Can I activate the same license on another device?

Yes, allowed as long as Gumroad license policy permits it.

8. Is there a limit on activations?

Pixplash does not impose one; Gumroad may monitor for abuse.

9. Can I pause mid-conversion?

Yes. Use Pause and Resume anytime.

10. Does resume continue safely?

Yes — continues from the last processed file.

11. Can I cancel conversion anytime?

Yes — instantly stops all workers.

12. What happens to cancelled progress?

Counters reset, and no new files begin processing.

13. What if output filename already exists?

Pixplash always generates unique filenames ( _converted1, _converted2, etc.).

14. Where do deleted images go?

To your system Recycle Bin.

15. Can I permanently delete instead?

Only if recycle move fails — Pixplash asks for permission first.

16. Will Pixplash overwrite my source files?

Never — unless you explicitly enable delete-after-conversion.

17. Can I convert without selecting a folder?

No — source folder selection is required.

18. What is Folder Mode?

Converts only images inside the selected folder.

19. What is Sub-folder Mode?

Converts all images recursively inside nested sub-folders.

20. Can I drag & drop folders?

Yes. Full folder drag-and-drop is supported.

21. Drag & drop files?

Yes — Pixplash auto-detects their parent directory.

22. Can ETA fluctuate?

Yes — ETA adjusts constantly based on current processing speed.

23. Does the app slow down over time?

No — memory is cleaned after every file to prevent RAM buildup.

24. What input formats are supported?

JPEG, PNG, WEBP, AVIF, HEIC/HEIF, GIF, BMP, TIFF, SVG, and 40+ RAW formats.

25. What output formats are supported?

JPEG, PNG, WEBP, AVIF, HEIC/HEIF, GIF, BMP, and TIFF.

26. Does Pixplash convert RAW?

Yes — RAW → all export formats supported.

27. Does RAW preserve EXIF?

RAW has non-standard metadata; exports include standard EXIF where applicable.

28. Is HEIC support enabled by default?

Yes if pillow-heif is installed; otherwise fallback modes apply.

29. What if HEIC library isn’t installed?

You’ll be prompted with fallback options or instructions.

30. Can Pixplash convert SVG?

Yes — SVG is rasterized before conversion.

31. Is CairoSVG required?

Yes for SVG → raster conversion.

32. Can JPEG store transparency?

No — JPEG does not support alpha channels.

33. Can PNG export be compressed?

Yes — compression 0–9 slider is available.

34. Does WebP support lossless mode?

Yes. Enabled in settings.

35. Are animated GIFs preserved?

Yes only when exporting to GIF — all other formats become static.

36. Can I convert TIFF images?

Yes — TIFF input & output fully supported.

37. TIFF compression?

LZW, ZIP, JPEG, or uncompressed options depending on system.

38. Can I mix different formats in one batch?

Yes — unsupported files are skipped safely.

39. How many worker threads supported?

Up to 32 parallel workers.

40. Do all laptops support 32 workers?

Technically yes, but low-RAM machines may perform best at 6–12 workers.

41. Can too many workers crash the app?

No — Pixplash prevents unsafe thread scaling.

42. How is max worker count calculated?

CPU cores × 3, capped at 32.

43. How much RAM is used per file?

Very minimal — memory is freed immediately after each file.

44. Does Pixplash release memory automatically?

Yes — file streams and buffers are closed after processing.

45. What happens to failed images?

They are skipped and logged without stopping the batch.

46. Does Pixplash retry failed files?

No — you can retry manually later.

47. Where are failure logs stored?

In pixplash_errors.log inside the app directory.

48. Can I choose a custom output folder?

Not yet; source-folder output is used. Custom destination is planned.

49. Can I convert files from USB/SSD?

Yes — any accessible folder works.

50. Does HEIC → PNG increase size?

Often yes because PNG is lossless and HEIC is compressed.

51. Does JPG → AVIF reduce size?

Yes — AVIF is more efficient at similar visual quality.

52. Why isn’t RAW an export format?

RAW is sensor-level data and cannot be reliably recreated from processed images.

53. Can I change UI language anytime?

Yes — language updates instantly.

54. Does Pixplash support RTL languages?

Yes — text flows are supported; UI layout remains left-aligned.

55. Is dark mode supported?

Yes — Pixplash UI defaults to a clean light mode, but theme updates may be added.