Support Center
We’re here to help with installation, activation, troubleshooting, and guidance.
Contact Support
Email us anytime with your issue details to:
support@lightsoftlabs.com
What to Include
🔹 Your purchase email
🔹 Screenshot or error message
🔹 A short description of the issue
Support Services
🔹 Installation assistance
🔹 Activation troubleshooting
🔹 Product usage guidance
🔹 Bug reporting
🔹 Refund guidance (via Gumroad)
Response Time
🔹 LightSoftLabs typically responds within 24–48 hours on business days.
Quick Troubleshooting
🔹 Extract the ZIP before launching the app
🔹 Check if antivirus blocked the executable
🔹 Run with appropriate folder permissions
🔹 Ensure internet connectivity for activation