LIGHTSOFTLABS

Support Center

We’re here to help with installation, activation, troubleshooting, and guidance.

Contact Support

Email us anytime with your issue details.

What to Include

  • Your purchase email
  • Screenshot or error message
  • A short description of the issue

Support Services

  • Installation assistance
  • Activation troubleshooting
  • Product usage guidance
  • Bug reporting
  • Refund guidance (via Gumroad)

Response Time

We typically respond within 24–48 hours on business days.

Quick Troubleshooting

  • Extract the ZIP before launching the app.
  • Check if antivirus blocked the executable.
  • Run with appropriate folder permissions.
  • Ensure internet connectivity for activation.

Emergency Contact